eBay customers help build largest online parcel empire

A company in Bolton, that was created to serve eBay traders, has grown into the biggest online parcel delivery service in the UK. Parcel2Go was the brain-child of entrepreneur Fil Adams-Mercer, who set up the company in 2002 primarily to serve eBay traders. Mr Adams-Mercer, whose business career began selling bruised fruit, has developed Parcel2Go.com into a £16m a year business with over 600,000 customers. He has designed the company to take and co-ordinate orders that are then fulfilled by Federal Express, UPS and City Link. "Other companies chase parcels," he said. "We chase people who may be delivering parcels in the future." He is also growing a niche market in the USA and is currently investigating the possibility of setting up delivery franchises in Spain and France.